Thesis Paper Tqm

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Section 2 also includes the proposed research model and the hypotheses related to the relationship between TQM practices and performance measures.

Section 3 explains the reasons and the barriers of TQM practices.

Previous studies reported mixed and ambiguous results of the relationship between TQM practices and performances.

This study investigated impacts of TQM practices on various performance measures as well as the reasons and the barriers of the TQM practices of firms in Turkey.

This study has shown that different TQM practices significantly affect different performance outcomes.

Results revealed that primary obstacles that the firms in Turkey face were lack of employee involvement, awareness and commitment of the employees, inappropriate firm structure, and lack of the resources.

We used a cross-sectional survey methodology in this study, and the unit of the sample was at the plant level.

The sample was selected from the member firms to Turkish Quality Association and the firms located in the Kocaeli-Gebze Organized Industrial Zone.

Errors or mistakes in the processes can also be figured out and corrected on time.

The processes are improved by means of controlling the processes periodically and monitoring data on quality continuously.


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