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” Clarity of definition will resolve 50% of the issues before they go any further Think About the Future When discussing a problem, be sure to focus on the future over the past. Focus On the Solution A second element in effective problem solving communications, is for you to talk about the solutions instead of talking about the problems.
You can then use your creative thinking to alleviate further bottlenecks or choke points. When a problem comes up and you’re ready to chat in an effective manner, it will be your time to shine!The more creative and insightful you will be in identifying creative solutions and breakthrough ideas. If it is a major decision and will take some time to implement, set a series of short-term deadlines and a schedule for reporting. The faster you move in the direction of your clearly defined goals, the more creative you will be. You can solve any problem, overcome any obstacle or achieve any goal that you can set for yourself by using your wonderful creative mind and then taking action consistently and persistently until you attain your objective. Look for the root cause of the problem rather than get sidetracked by the symptom.Do you let it overwhelm you or do you flex your problem-solving muscles and figure out the best solution? Brainstorm different solutions, because there are likely multiple solutions to the same problem, not just one. What is the best thing to do at this time under the circumstances? How will you compare the success of this solution against the success of another solution?People who throw themselves at their problems often become frantic and confused. Before you implement the decision, ask, “What’s the worst possible thing that can happen if this decision doesn’t work? Accept complete responsibility for implementing the decision.Instead of focusing on the situation as it is, talk about the situation as you would like it to be.Second, keep the conversation focused on solutions, on what can be done in the future.By following the whole process, you will be able to enhance your problem-solving skills and increase your patience.Keep in mind that effective problem solving does take some time and attention.The key to effective problem solving and decision making discussions, is for you to all go through the process systematically. ” Too many problem-solving discussions end up focusing all of the attention of all the people present on what happened in the past and who is to blame.Clarify the Problem Right at the beginning, you ask the question, “What exactly is the problem? The effective executive uses this type of communication to focus on where the company and the individuals are going, and what can happen in the future – the only part of the equation over which anyone has any control.