Knowledge Management Case Study Knowledge Management At Ernst & Young

To provide a technological base for managing knowledge, a consortium of U. companies started the Initiative for Managing Knowledge Assets in 1989.

Knowledge management-related articles began appearing in journals like Sloan Management Review, Organizational Science, Harvard Business Review, and others, and the first books on organizational learning and knowledge management were published (for example, Senge’s The Fifth Discipline and Sakaiya’s The Knowledge Value Revolution).

Knowledge management was introduced in the popular press in 1991, when Tom Stewart published "Brainpower" in Fortune magazine.

Perhaps the most widely read work to date is Ikujiro Nonaka’s and Hirotaka Takeuchi’s The Knowledge-Creating Company: How Japanese Companies Create the Dynamics of Innovation (1995).

By 1990, a number of management consulting firms had begun in-house knowledge management programs, and several well known U.

S., European, and Japanese firms had instituted focused knowledge management programs.From that base can flow detailed approaches and plans.Even at this early stage of knowledge management, enough lessons have been learned to offer some basic rules of thumb.S.-based Knowledge Management Forum and other KM-related groups and publications.The number of knowledge management conferences and seminars is growing as organizations focus on managing and leveraging explicit and tacit knowledge resources to achieve competitive advantage.An overarching theory of knowledge management has yet to emerge, perhaps because the practices associated with managing knowledge have their roots in a variety of disciplines and domains.Special thanks to Karl Wiig for supplying us with a pre-publication copy of "Knowledge Management: Where Did It Come From and Where Will It Go?A number of management theorists have contributed to the evolution of knowledge management, among them such notables as Peter Drucker, Paul Strassmann, and Peter Senge in the United States.Drucker and Strassmann have stressed the growing importance of information and explicit knowledge as organizational resources, and Senge has focused on the "learning organization," a cultural dimension of managing knowledge." which will appear in The Journal of Expert Systems with Applications.This section draws heavily on that work but supplies only a small part of that value.

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